Returns, Refunds, Exchanges & Discounts
How To Return An Item
We can only accept AKs returned unused, unaltered and it's products, in the original, packaging for exchange or refund. Once a package has been fired or registered, we are no longer able to accept it for return. If a product is defective, damaged or unsatisfactory, it is covered under your lifetime warranty you can return\it for repair or replacement, firearm replacement is at the discretion of GreatDane AK Armory. All Firearms must be returned within 10 days of receipt.. Merchandise received for return or exchange that has been worn, used, or altered will not be accepted for return or exchange.
Please email or call with the reason for the return and request for a refund or exchange and we will assign you a Return Merchandise Authorization (RMA) Number G#####.
If we have made a mistake and shipped out the wrong item, we will replace it ONLY and if the 4473\background check was not completed. If you have accepted the transfer on a firearm (already completed the 4473 background check paperwork at your local FFL dealer) and after you have received the transfer discover that you received the a damaged AK you will not be eligible for a return, ONLY repair under my LIFE TIME WARRANTY
WE DO NOT REFUND OR REIMBURSE YOUR FFL TRANSFER FEE OR SHIPPING UNDER ANY CIRCUMSTANCE, SO PLEASE THROUGHOULY INSPECT YOUR GUN BEFORE COMPLETING THE BACKGROUND CHECK PAPERWORK AT YOUR LOCAL GUN SHOP. All of our firearms (unless otherwise indicated) are built form an unissed kit that was off the assembly line from it's country of origin and contain 6 to 10 USA parts under 922r and a canvas tactical carrying case,original military handbook, original cleaning kit, Bore snake and an AK47 knife, All freebies given can change at my discretion
If you receive a firearm that is seemingly damaged or defective you must contact me IMMEDIATELY, preferably from the FFL location (so we can speak to the FFL-Gunsmith), via phone or email before completing the transfer paperwork and I will determine the best course of action for your particular situation. Remember you have a lifetime warranty and doesn’t mean you can wait till after you fire it to complain it came damaged.
Items cannot be returned if they are fired or registered (4473). Merchandise and AKs that has been worn, used, or altered will not be accepted for return or exchange.
20% fee pus shipping cost will be deducted from the refund for all cancelled orders if it has has already shipped (to cover credit card fees and shipping we incur). NO EXCEPTIONS, unless it is an error on our end.
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order or the return shipping nor do I refund your registration fees
Price Matching, Price Adjustments and Price Guarantee, on the same exact firearms as the one I am selling.
We will match competitors "shipped price" under most circumstances . We will NOT match prices on any Firearm Auction sites including but not limited to: Gunbroker, Armslist, Gunsamerica, Craigslist, etc. Also any price match request must be requested BEFORE THE ORDER IS PLACED.
We will only price match competitors that have the item currently in-stock. We match the competitor's total "shipped" price to your zip code, which is item cost + shipping.
Price adjustments: The prices on the items on my website can change without notice. I do this in an attempt to constantly have the lowest prices online for CUSTOM DESIGNED AKs. The online firearm marketplace has extreme price fluctuation due to the nature of how most online firearms retailers run their websites. If a price changes to a lower price on our website WITHIN-IN 10 from the date of PURCHASE, I will refund you the money for difference only. Once an item is delivered, no price adjustments or credits in any form will be granted.
Price Guarantee: I have a 30 day price guarantee form the date of my qoutes given and must be on an email or text from me not verbal. I would never ask my customers to pay more money if I had to raise the price within the 30 days.
All phone orders are subject to these terms and conditions of the sale. Any order placed over the phone and our website are subject to these aforementioned terms and conditions. If you called in your order over the phone, and you have read our Terms & Conditions and Returns & Shipping policies before calling to place an order.
TERMS AND CONDITIONS
If buying an AK , I agree that I'm 18 years of age or older (Must email a clear copy of your DRIVER LICENSE, You agree to contact\inform an FFL dealer that a firearm(s) is in transit for transfer. You must have your FFL send me a copy of their FFL before I can complete your order, and all payments are in full.
A 6% fee will be deducted from the refund for all cancelled orders whether or not it has already shipped (to cover credit card fees we incur).
·No price adjustments will be made after order has been shipped.
· I offer a life time warranty on my rifles, if for any reason within 10 days of receipt my AK47 you are not happy with it, I will refund your money in full, OLNY if the firearm has not been fired and all items sent with it are returned unused.
I being a retired Peace Officer and a Navy vet. 70-72, I appreciate the service the people in our armed services, law enforcement agencies and first responder's that gave and are still giving to our country and communities. All active or retired Military, Law Enforcement or first responders are eligible for discounted pricing on ALL guns from me.
Please email me with proof of Service & also what gun(s) you are interested in and I can provide the LEO/MIL discounted price once proof of service has been verified.You won’t be disappointed
ACCEPTED OFFICIAL CREDENTIALS for "Proof of Service"
• Current/Retired law enforcement commission card or retired ID along with your Drivers License
• or a letter on official agency letterhead stating the officer/agent is active or retired from agency
• Copy of official federal agent business card and drivers license (Law prohibits photocopying of Federal ID)
• For Military personnel - a copy of your ID or DD214 and drivers license).
***NOTE*** My company receiving an email from a .gov or similar email does NOT qualify for "proof of Service"
For a detailed list on who may qualify for our LEO/MIL/First Responder discount on firearms please see the below list:
In order to purchase one of our IWI LEO/MIL guns you must qualify for one of the below:
IWI AUTHORIZED APPROVED LIST
• Current Federal, State and Local law enforcement officers/agents with credentials.
• Retired Federal, State and Local law enforcement officers/agents with retired credentials.
• Current and retired Correctional Peace Officers with credentials.
• Active or retired military personnel with credentials – this includes National Guard and Reserves.
• Active first responder personnel (Fireman, Paramedics, and EMT’s)
• State licensed security companies and security officers
For Law Enforcement agencies, security contractors, and other large bulk purchases we can possibly work out a discount providing that we can easily get the quantity of product needed for the required order.
Please contact us for more information on the Military or Law Enforcement discounted pricing or on LEO department orders for service deployment work.
Seniors 60 and older, Animal rescues (all), Veterinarians and staff. Please email me with proof of Service & also what gun(s) you are interested in and I can provide with your discounted price. You won’t be disappointed